Return Policy
Personalized items that are damaged or =
defective may be=20
returned for replacement within 7 days of=20
receiving
the=20
product. Personalized items may not be returned for refund =
or=20
exchange. Shipping & handling fees for =
product=20
return are the responsibility of the customer. Merchandise =
must be=20
in its original packaging and properly packaged for =
shipping. For=20
your own protection, please use a shipping service that =
allows items=20
to be tracked.
Returns=20
will not be accepted without a Return Authorization (RA) =
number, so=20
please contact us prior to initiating any=20
return.
You=20
may return new, unopened products within 7 days of delivery =
for an=20
exchange or full refund, less =
shipping
costs. =
Please return =
items in their=20
original packaging.
Notify us=20
within 7 days of receiving your order, if
You are not =
100%=20
satisfied with your purchase. We will refund the cost =
of the=20
product (less the shipping). If you
received=20
free shipping with your order, the cost of the original =
shipping=20
amount we incurred will be deducted
from the=20
product cost. A 15% re-stocking charge or $10 fee =
(whichever=20
is greater) will apply to all products
returned.
Once we=20
provide you the return authorization and instructions, your =
returned=20
products must be received back
within 15=20
days.
It will=20
take accounting department 5 business days before they =
refund your=20
credit card. Only the original credit =
card=20
number used for the order may be refunded. If that =
number is=20
no longer available or expired, we will
contact =
you with=20
other options.
Exchanges or Damaged
We pack each =
item with=20
care. Sometimes damages can happen during =
transport. You=20
may receive a
credit =
for the=20
damaged items. All damages or short claims must be =
made within=20
3 days of receiving
your=20
shipment. NO CLAIMS WILL =
BE=20
ACCEPTED AFTER 3 DAYS.=20
To arrange =
an exchange=20
of the same merchandise OR different merchandise, please =
contact=20
Customer
Service =
immediately toll=20
free 1-800-816-8974. We will gladly give you return=20
authorization and detailed
instructions =
for the=20
exchange. NO =
EXCHANGE=20
CLAIMS WILL BE ACCEPTED AFTER 7 =
DAYS.
Errors
If we make an =
error with=20
your order , we will arrange an exchange for the correct =
product=20
billed at the
correct=20
product price and shipping if applicable. The original =
shipment error will be refunded 100% including =
cost of=20
shipping if you paid any, when the products are returned to=20
us.
Wedding Style =
will not be responsible for any=20
consequential damages as a result of our error or as a =
result=20
of shipping=20
delays due to courier or Customs delays. Our liability is=20
specifically limited to the value of the =
product you=20
purchased, not including shipping costs. =
We reserve=20
the right to request the product to be returned to us for =
inspection=20
or correction.
If you make an =
error when=20
you place your order online , please email us IMMEDIATELY to =
make=20
the correction.
Once =
orders are=20
processed and shipped, we will handle the error as an=20
EXCHANGE. A 15% restocking charge is applicable to =
returned=20
products and the cost of shipping is not =
refunded. =20
Personalization
Following directions for personalizing specific =
products,=20
requesting the correct spelling, correct dates and=20
making=20
certain the requested personalization is error-free in its =
entirety=20
is the responsibility of the customer.
Items that are personalized incorrectly due =
to an error=20
in the request are not considered defective and=20
cannot
be=20
returned or exchanged. Please double-check the accuracy of =
all=20
personalization requests before
completing your =
purchase.
Pricing and Product =
Stock
Every=20
effort is made to assure the accuracy and completeness of =
this=20
website and its information. However,
due to the=20
nature of our business, we must reserve the right to make=20
adjustments or corrections due to errors
or=20
omissions throughout this website. This includes pricing, =
shipping,=20
and product description information,
changing market conditions, product =
discontinuance or=20
typographical or photographic errors. The website =
inventory=20
is updated daily; however, it is possible that items may be =
in stock=20
when your order is placed,
but out of stock when the =
order is=20
packaged to send. The quantity you order may not be =
available; you=20
will be
notified in=20
such cases. Prices and items are subject to change without =
prior=20
notice.
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